2020 FAQ

DATE & TIME: Saturday, October 31st and Sunday, November 1st from 9 am to 5.30 pm  (Pacific Time Zone)
*Please note that clocks change and go back by one hour on November 1st at 1am in this time zone

LOCATION:  online via Zoom Webinar

CONTACT US: info@deathlymatters.ca

The Deathly Matters website and its authors offer information of a general nature and
users should not rely on it in connection with the making of any decision and should instead seek p
rofessional guidance .
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GENERAL QUESTIONS:

WHAT IS THE Cancellation and Refund Policy?

If you need to cancel for any reason please notify us by October 1st for a refund.

Tickets cancelled before by October 1st will receive a refund less a $10.00 service fee. After October 1st, all tickets are non-refundable.

Cancellations requests must be in writing by email to info@deathlymatters.ca.

In the unlikely event that the conference is cancelled, we will refund all tickets.

All listed speakers are confirmed; however, we recognize that life events may sometimes prevent a speaker from participating.  We will do all we can to provide a suitable replacement or substitution for that speaker/session. ​

WHERE IS THE Conference Location?

This year, Deathly Matters is being held virtually, online.  Access the event with your ticket – online links will be provided closer to event day.  

WHAT IS THE COMMUNITY INFORMATION SHOWCASE?

Check out a growing list of resources on The Community Showcase page.  

HOW CAN I PURCHASE Tickets?

Tickets for the online event became available on May 20th. Purchase a ticket by clicking on ‘REGISTER’.  All tickets are $49.00 CAD plus GST and include all of the offerings on both days. 

A link for the online Conference will be emailed to all registrants in the week leading up to the Conference dates.  Please send any inquiries to info@deathlymatters.ca 

*Tickets for the originally scheduled in person event will be honoured for the online event, and the price difference from the original ticket to the online ticket will be refunded automatically.  

 

WHAT IS THE ONLINE FORMAT?

Deathly Matters 2020 will be presented on the Zoom Webinar Platform.  One link for the entire Conference will be made available to attendees just prior to the Conference dates. 

Who should/can attend?

Those who are curious and interested in talking about death within a safe, open and comfortable community setting.

Those who are looking for alternatives to the current way our culture approaches death and dying.

Those who want to learn more about what services are available for people who are at end-of-life and/or for people caring for the dying.

 We believe information, education and open conversation about death and dying should be available to everyone. We request that you use your own discretion when deciding to register children or young adults.

WILL SESSIONS BE RECORDED?

Unless indicated otherwise, on the Session Descriptor and within the Schedule, all of the Conference Sessions (Speaking Sessions) will be recorded and made available to attendees following the Conference.  Recordings will be available for 7 days, or until midnight November 8th (PT)).

We recognize that some attendees may not be available during the time zone that sessions are presented, and/or may not be available for both days.

Links to the recorded sessions will be sent out to attendees following the Conference dates.

An event built from our hearts. Do you still have questions?