2021 FAQ & CONTACT

DATE & TIME: Saturday, October 30th and Sunday, October 31st from 10 am to 3 pm
(Pacific Daylight Time Zone)
LOCATION:  online via Zoom Meeting

CONTACT US: info@deathlymatters.ca

The Deathly Matters website and its authors offer information of a general nature and
users should not rely on it in connection with the making of any decision
and should instead seek p
rofessional guidance .
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GENERAL QUESTIONS:

HOW DO I CONNECT WITH THE DEATHLY MATTERS TEAM

Reach out to us at info@deathlymatters.ca 

WHAT IS THE Cancellation and Refund Policy?

If you need to cancel for any reason please notify us by October 1st for a refund.

Tickets cancelled before by October 1st will receive a refund less a $10.00 service fee. After October 1st, all tickets are non-refundable.

Cancellations requests must be in writing by email to info@deathlymatters.ca.

In the unlikely event that the conference is cancelled, we will refund all tickets.

All listed speakers are confirmed; however, we recognize that life events may sometimes prevent a speaker from participating.  We will do all we can to provide a suitable replacement or substitution for that speaker/session. ​

WHERE IS THE Conference Location?

This year, Deathly Matters is being held virtually, online using the Zoom Meeting format.  Access the event with your ticket – online links will be provided closer to event day.  

HOW CAN I PURCHASE Tickets?

Tickets for the online event will be available in July. Once registration opens, you may purchase your ticket on this site simply by clicking on ‘REGISTER’.   

A link for the online Conference will be emailed to all registrants on the day prior to the Conference dates.  Please send any inquiries to info@deathlymatters.ca 

WHAT IS THE ONLINE FORMAT?

Deathly Matters 2020 will be presented on the Zoom Meeting Platform.  One link for the entire Conference will be made available to attendees just prior to the Conference dates. 

Who should/can attend?

Those who are curious and interested in talking about death within a safe, open and comfortable community setting.

Those who are looking for alternatives to the current way our culture approaches death and dying.

Those who want to learn more about what services are available for people who are at end-of-life and/or for people caring for the dying.

We believe information, education and open conversation about death and dying should be available to everyone. We request that you use your own discretion when deciding to register children or young adults.

WILL SESSIONS BE RECORDED?

Unless indicated otherwise, in the Session Descriptor and within the Schedule, all of the Main Conference Sessions (Speaking Sessions) will be recorded and made available to attendees following the Conference.  Recordings will be available for 2 weeks following the event dates.  

We recognize that some attendees may not be available during the time zone that sessions are presented, and/or may not be available for both days.

Links to the recorded sessions will be sent out to attendees following the Conference dates.

WHAT IS THE COMMUNITY INFORMATION SHOWCASE?

Check out some of the individuals and organizations we are grateful to know and support along with a list of Resources, on our SHOWCASE page.  

An event built from our hearts. Do you still have questions?